1. Returns must be in brand new, never used, never installed condition. Returns must be scent free (no smell of cigarette smoke, perfume, colognes, etc), and not have any stains, including lipstick stains. Returns can not be washed or dry cleaned prior to return.
2. Packaging can not be torn, ripped, cut or otherwise damaged.
3. All tags, documents, misc. parts must be returned
4. Return shipping cost is the customer's responsibility, unless the item received was not what was ordered or has a manufacturing defect.
5. Returns are charged a 10% restocking fee. If the item received was not what was ordered or has a manufacturing defect there is no restocking fee.
6. RMA (return authorization number) is required for all returns. Items returned without an RMA clearly written on the outside of the return will be refused.
7. Returns are accepted within thirty (30) days of purchase.